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TERMS & CONDITIONS

Welcome to Hito Bakhour


By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

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1. General Information

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Hito Bakhour is a business based in [Your Location], specializing in handcrafted bakhour, perfume oils, and home fragrances. By purchasing from our website, you agree to the terms outlined below.

 

2. Product Information

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Each product sold by Hito Bakhour is handcrafted with natural ingredients. Due to the handmade nature, there may be slight variations in scent, color, or appearance, which do not affect the quality of the product.

 

3. Orders and Payment

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  • All prices listed on the website are in GBP and are subject to change without notice.

  • Payment must be made at the time of purchase via the available payment methods (e.g., credit card, PayPal, etc.).

  • Upon completing your order, you will receive a confirmation email with details of your purchase.

 

4. Shipping and Delivery

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  • We offer shipping within the United Kingdom and strive to process and ship all orders within [X days] of receiving payment.

  • Shipping times may vary depending on your location and local delivery services.

  • Hito Bakhour is not responsible for delays caused by shipping carriers or customs for international orders.

  • Customers are responsible for providing accurate shipping details. We are not liable for orders lost due to incorrect shipping information.

 

5. Returns and Exchanges

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  • Due to the nature of our products, we do not accept returns on used or opened items.

  • If you receive a product that is damaged or incorrect, please contact us within 4 days of receiving your order. We will do our best to resolve the issue by offering a replacement or refund.

 

6. Allergies and Sensitivities

 

Our products are made with natural ingredients, but we recommend patch-testing any new product, especially perfumes and oils. Hito Bakhour is not responsible for allergic reactions or skin sensitivities.

 

7. Intellectual Property

 

All content on the Hito Bakhour website, including product descriptions, images, and logos, are the intellectual property of Hito Bakhour and may not be copied, reproduced, or distributed without our permission.

 

8. Privacy Policy

 

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy [Link to Privacy Policy] for details on how we collect, use, and protect your data.

 

9. Governing Law

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These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of this website or purchase of our products will be subject to the exclusive jurisdiction of the courts of the UK.

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10. Changes to Terms

Hito Bakhour reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Please review these terms regularly to stay informed of any updates.

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